Planting Guide & Guarantee - Primex Garden Center
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Primex Planting Guide

Planting Trees, Shrubs, & Perennials

How to Plant a Tree
Tree Planting
  1. Enrich the soil with an organic soil amendment and a root stimulant. Our recommendation is to replace 1/3rd of the soil with organic matter (like compost, pine fines or Organic Bumper Crop) and mix it up well before backfilling around your plant. Using a root stimulant will facilitate growth and help your plant to establish quickly. Please refer to package directions for proper use. Primex carries a variety of soil amendments and root stimulants; our staff can help you select the best product for your plant.
  2. Dig the hole at least twice as wide as and slightly shallower than the size of the root ball. When placed in the hole, the top of the root ball should be slightly above the surface of the ground. Do not bury the stem or trunk of the plant. More plants are lost because they were planted too deep than for any other reason.
    • Container Plants: Lightly water the soil. Ease the plant out of the container by inverting and supporting the root ball. Inspect the roots, if the root mass is growing in a tight compact circle, cut the roots by making several shallow slits along the sides and bottom. Gently tease out the roots to encourage new growth. Place the plant in the hole and fill in with enough amended soil to stabilize the plant.
    • Balled and Burlapped Plants: Lower the plant into the hole and partially backfill with enough amended soil to stabilize the plant at the proper planting depth. Once the plant is in position, remove all of the twine and rope around trunk then fold down and remove most of the burlap around the root ball. Do not attempt to remove the burlap under the plant to avoid disturbing the root ball. If there is metal cage around the root ball, it needs to be cut away completely.
  3. Backfill around the plant with the amended soil (about half way) then, water to remove air pockets around the roots. Continue to work the soil firmly by hand around the root ball. Avoid using excessive force which could compact the soil. Use the remaining soil to build a raised berm around the planting hole to form a “water basin.” This will allow water to collect and slowly percolate into the root zone of the plant. Be sure to water thoroughly, immediately after planting.
  4. Mulching will retain moisture, keep weeds down and prevent mowers and trimmers from getting too close to the plant. Add mulch around newly planted trees, shrubs and perennials at a depth of 2 inches. Do not place mulch up against the trunk or stems of the plant, this can promote disease and pest injury.
  5. Plant Care: The roots of newly planted trees, shrubs and perennials are very sensitive to drying out. It is important to monitor soil moisture especially during the first two years. Irrigate slowly to allow the water to percolate deeply into the soil, encouraging strong root growth. Plants should be watered thoroughly once a week (equivalent to 1 inch of rain) during the growing season. Using a soaker hose or Gator bag is our recommended method. During dry or hot weather, monitor soil moisture and watch for signs of wilting on a daily basis, watering as needed.
  6. Staking Trees is typically unnecessary because the root ball should hold the tree in place. If your tree shifts in the hole or begins to lean, consider staking to correct the problem. Our staff can suggest the best staking practices for your site.

 

Click here for a downloadable version of our Primex Planting Guide.

Primex Tree & Shrub Guarantee

Primex Garden Center guarantees most trees and shrubs purchased by our retail customers from the date of purchase provided they were planted and cared for according to our Planting Guide (see above) for six months. Customer satisfaction is our number one goal, along with making your gardening experience completely enjoyable. Our plants are top quality and we strive to buy locally grown whenever possible. Please note, a sales receipt is required for replacement credit. If you are a Primex Rewards Member, we can look up your purchase history without a receipt.

 

Please Read the Following Details:

  • Should your plant begin to look unhealthy, you must come to the store with a sample of your plant (branch and leaves). There is often a very simple solution to the problem that can prevent the loss of your plant.
  • If your plant fails to survive, you must bring the plant (or a photo & sample branch) to the nursery for a replacement of equal value of the purchased price or a store credit. No refunds will be given.
  • No replacement will be given if the plant failed due to neglect, inadequate water, severe seasonal conditions, state or county declared drought emergency, pet damage, vandalism or any other cause beyond our control.

 

REPLACEMENTS WILL BE MADE ONE TIME ONLY. *Please refer to our Planting Guide for instruction. Do not hesitate to contact us with any questions that you may have concerning the care of your plant.

 

This guarantee does not cover the following:

  • Plants kept in containers
  • Trees used indoors
  • Fruit trees or fruiting shrubs
  • End of season sale merchandise
  • Plants listed outside of USDA Zone 6 standards
  • Roses
  • Herbaceous Plants (including: annuals, perennials, ground covers, aquatics, houseplants & tropicals)
  • Vines

 

Click here for a downloadable version of our Primex Nursery Guarantee.

Rhododendron
Lifetime Nursery Guarantee

In addition to the Nursery Guarantee above, if a customer meets the following criteria, the six month guarantee becomes a lifetime guarantee. You must be a Primex Rewards Member, trees and/or shrubs need to be planted in the ground (not in a container), and Bumper Crop must accompany purchase. Bumper Crop is an organic soil builder that will increase a plant’s ability to absorb nutrients and water from the surrounding soil. Please note, a sales receipt is required for replacement credit.

 

Butterfly Bush

Please Read the Following Details:

  • Should your plant begin to look unhealthy, please give us a call or stop in with a leaf/branch sample before you dig up the plant. Sometimes there is a very simple solution to the problem that we can diagnose. Please note, some trees and shrubs leaf out later than others. If you are unsure whether or not your tree or shrub is dead or dormant, please check with us!
  • If your plant fails to survive, you must bring the plant and sales receipt to the store in order to recieve full credit. You will receive a gift card for the original purchase price paid to be used on any purchase at Primex.
  • No replacement will be given if the plant failed due to neglect, inadequate water, severe seasonal conditions, state or county declared drought emergency, pet damage, vandalism or any other cause beyond our control.

 

REPLACEMENTS VALUE MAY NOT EXCEED $500 FOR ANY GIVEN YEAR. *Please refer to our Planting Guide for instruction. Do not hesitate to contact us with any questions that you may have concerning the care of your plant.
This guarantee does not cover the following:

  • Plants kept in containers
  • Trees used indoors
  • Fruit trees or fruiting shrubs
  • End of season sale merchandise
  • Plants listed outside of USDA Zone 6 standards
  • Roses
  • Herbaceous Plants (including: annuals, perennials, ground covers, aquatics, houseplants & tropicals)
  • Vines

 

Click here for a downloadable version of our Primex Lifetime Nursery Guarantee.